Legal Documents
Transparency and trust are core to our business.
Privacy Policy
Effective Date: [Insert Date]
Noviaworld is an independently operated online store based in India. We respect your privacy and are committed to protecting your information.
1. Information We Collect
When you contact us via WhatsApp or place an order, we may collect:
- Name
- Mobile number
- Shipping address
- Payment confirmation details
2. How We Use Your Information
Your information is used strictly for:
- Confirming and processing your order
- Shipping and delivery coordination
- Customer support
We do not sell or share your information with third parties except courier and payment partners required for order processing.
3. Payment Process
- Payments made after order confirmation via WhatsApp.
- Details shared securely.
- Noviaworld does not store card or banking details.
4. Delivery Area
5. Policy Updates & Contact
Noviaworld reserves the right to update this policy at any time.
Terms & Conditions
Effective Date: [Insert Date]
By using the Noviaworld website, you agree to the following terms. Noviaworld is an independently operated online store based in India.
1 Orders & Payments
- Orders are confirmed through WhatsApp.
- Full payment must be made before shipping.
- Cash on Delivery (COD) is not available.
2 Shipping
- Delivery available only within India.
- Shipping time may vary by location.
3. Replacement Policy
Replacement is available within 7 days of delivery.
Conditions:
- Product must be unused.
- Product must be in original condition.
- Unboxing video is recommended for claim approval.
4. No Refund Policy
Refund is not available.
Only replacement will be provided. If replacement stock is unavailable, store credit may be issued.
5. Website Use
Any misuse, fake orders, or fraudulent activity may lead to immediate order cancellation and blacklisting.